Terms of service

By accessing and using this website and placing an order with us, you agree to the following Terms & Conditions.

1. Company information

This website is operated by:
Justal Management Consultancies – FZCO
Building A1, Dubai Digital Park
Dubai Silicon Oasis
Dubai, United Arab Emirates

Email: support@cal-vi.com

2. Products

We sell dietary supplement products (such as powdered drink mixes with adaptogens, vitamins, and minerals). Product descriptions, ingredients, and usage instructions are provided on the product pages and packaging. We reserve the right to update product formulas, packaging, and pricing at any time.

3. Use of the website

You agree to use this website only for lawful purposes and in a way that does not violate the rights of, or restrict or inhibit the use and enjoyment of this site by, any third party.

4. Orders & payment

By placing an order, you confirm that:

  • You are at least 18 years old.
  • The information you provide is accurate and complete.
  • You are authorised to use the payment method provided.

All prices are shown in the currency indicated at checkout and may change without notice. Payment is processed securely through our payment providers (such as Stripe).

We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, incorrect pricing, or product unavailability. If your order is cancelled after payment, you will receive a full refund.

5. Shipping & delivery

Shipping terms, delivery times, and related information are described in our Shipping & Delivery Policy, which forms part of these Terms & Conditions.

6. Returns & refunds

Our Refund & Return Policy explains how returns and refunds are handled and is incorporated into these Terms & Conditions.

7. Health disclaimer

Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Always read the label and follow the directions for use. If you have any health concerns or pre‑existing medical conditions, consult a qualified healthcare professional before using our products.

8. Limitation of liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or products.

Nothing in these Terms & Conditions excludes or limits any liability that cannot be excluded or limited under applicable law.

9. Promotions

Promotions, discounts, and coupon codes are subject to our Promotion Terms set out on this site and may be changed or withdrawn at any time.

10. Governing law

These Terms & Conditions are governed by the laws of the United Arab Emirates, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless mandatory consumer law in your country provides otherwise.

11. Legal & Export Restrictions

Our products are intended for adult consumers and are dietary supplements, not medicines.

  • Not for use by persons under 18 years of age.
  • Do not use if you are pregnant, breastfeeding, have a medical condition or are taking medication, unless advised by a healthcare professional.
  • Food supplements should not be used as a substitute for a varied, balanced diet and a healthy lifestyle.
  • Always follow the recommended daily dose shown on the product packaging.

We currently ship only to the United Kingdom. It is the customer’s responsibility to ensure that the import and use of our products is legal in their country or region.

12. Promotions, Discounts & Coupon Codes

From time to time, we may offer promotions, discount codes, or special offers.

  • Promotions are valid only for the period and under the conditions stated in the promotion.
  • Promotions cannot be combined with other discounts unless explicitly stated.
  • Discount codes must be entered at checkout and cannot be applied retroactively to completed orders.
  • We reserve the right to modify or cancel any promotion at any time without prior notice, where permitted by law.

13. Changes to these Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Last updated: 04/12/2025